Documentation
Common Issues
Order failed
Automatic refund. System retries with a different provider. Try again.
Deposit not showing
Deposits are auto-verified on-chain. Allow 3–6 confirmations (5–30 min depending on chain).
Which platforms are available?
GET /api/v1/services for the real-time list.How do refunds work?
Automatic. Failed verifications are refunded to your balance instantly.
Telegram Bots
Message any bot for direct support. Use the /support command to start a conversation.
Contact
For issues not covered here, message any of our Telegram bots. Use the /support command for the fastest response.